Make the intended use clear.

Name the product, the food it contacts and how it is used. Include your destination country and business type. These details help the sales team understand the relevant specification and documentation.

Send a specification that can be checked.

A photograph helps describe appearance, but it does not replace dimensions or material details. Provide a drawing or written specification where possible.

  • Product name and preferred format: roll, sheet, liner, filter, cup or tray.
  • Dimensions and measurement definitions; basis weight or container capacity if relevant.
  • Material, coating, color and print requirements.
  • Food-contact conditions, including temperature and contact duration where relevant.
  • Pieces per pack, outer carton requirements and approximate order quantity.

Confirm commercial details together.

Minimum order quantity, sample terms, production lead time, payment and shipping terms depend on the confirmed product and order. Ask for these details in the quotation rather than assuming one policy covers the full catalog.

Include the documentation you need.

Tell the team which current technical information and test documents your market requires. A general brochure claim or certificate image should not be treated as confirmation that every product meets every market requirement.